Get in Touch
We'd love to hear from you! Whether you have questions about our platform, need help getting started, or want to share feedback, we're here to help. Reach out to us anytime and we'll get back to you as soon as possible.
Contact Information
We're here to help you on your financial planning journey. Don't hesitate to reach out with any questions or concerns.
Response Time
We typically respond to all inquiries within 24 hours during business days
Based in New Zealand
Serving customers worldwide with local expertise
Frequently Asked Questions
Quick answers to common questions
How quickly do you respond to emails?
We aim to respond to all emails within 24 hours during business days. For urgent matters, please mention "URGENT" in your subject line.
Can I get help with using the platform?
Absolutely! We're here to help you get the most out of fidser. Whether you're just getting started or need help with advanced features, we're happy to assist.
Do you offer phone support?
Currently, we provide support via email. If you need phone support, please let us know in your email and we'll arrange a call if needed.
Can I provide feedback or suggestions?
We love hearing from our users! Your feedback helps us improve the platform. Please send us your suggestions and we'll consider them for future updates.